Help
The procedure for purchasing goods from our online store is very simple and consists of several steps.

1. Placement of an order
Delivery is FREE! The minimum order amount is 500 lei!
Once you have selected a product, click the Add to Cart button - the product will be added to your shopping cart.
Then, if you're done choosing a product, click the Shopping Cart button.
Your Cart page will list all the items you have selected.
In the Quantity field, you can change the quantity of the item to purchase. After changing the quantity of goods, you must click the Recalculate button to recalculate the total amount of the order.
In the Cart, you can perform the following actions for each product: either remove the product from the cart or change the quantity of the product..
You can also enter a discount code in the corresponding field.

2. Registration and confirmation of the order
After entering the necessary information about the delivery of the goods (recipient's name, delivery address, contact details, delivery option, payment method, etc.) to place an order, you must click the Place an order button.
A copy of the order will be sent to the email address specified during the ordering process.
Attention! Incorrect phone number, incorrect or incomplete address can lead to additional delays! Please check your personal data carefully when registering and placing an order.

4. Terms and cost of delivery
Delivery is made within the radius of the city of Chisinau and its suburbs.
The possibility and the cost of delivery to the suburbs need to be specified with the operator, for each order
  When confirming each individual Order, the operator announces the delivery terms.
The delivery terms depend on the quantity and/or the complexity of the preparation of the ordered products, also the delivery terms may depend on the weather conditions and/or other circumstances that do not depend on CAP Casa Mare
  Delivery costs within Chisinau and its suburbs can be found on the page: https://capcasamare.md/shipping-and-payment/
After the registration of the Order and until the moment it is sent to work (preparation), you have the right to refuse the order without penalty.
  In case of refusal of the Order after its transmission in work (preparation) or to the destination of your address, the cost of the Order and delivery shall be paid by you in full.
Attention! Only one payment method of choice is allowed for each individual order. It is not possible to pay for an order in parts using different methods.
A cash receipt and a cover letter are sent along with the goods.

5. Receipt of the order
The User is obliged to receive the Order delivered by the courier.
If the User has selected the "cash to courier" payment method, the User is obliged to pay in cash for the order and the delivery service.
The user is obliged to check the completeness and integrity of the Order in the presence of the CAP Casa Mare courier.
If the User did not check the Order in the presence of the CAP Casa Mare courier, then AllinOne is not responsible for the completeness and integrity of the Order.

Payment methods:
Cash based on payment receipt provided
Bank card to courier
Online by bank card
Payment by bank transfer for legal entities
Card payment details

To prepay the purchase with a bank card, you will be redirected to the BC "MAIB" SA payment gateway to enter your card details. Please prepare your plastic card in advance. The connection to the payment gateway and the transfer of information is made in a secure way using the SSL encryption protocol. If your bank supports Verified By Visa or MasterCard Secure Code secure online payment technology, you may need to enter a special password to make a payment. You can check the methods and the possibility of obtaining passwords for making payments through the Internet at the bank that issued the card.
This site supports 256-bit encryption. The confidentiality of reported personal information is ensured by BC "MAIB" SA. The information entered will not be provided to third parties, except in cases provided by the legislation of the Republic of Moldova. Bank card payments are made in strict accordance with the requirements of the Visa Int payment systems. and MasterCard Europe Sprl.
Please note that the funds on your card will be held until the order is received. After receiving the order, within two working days, the reserved funds are debited, and the remaining amount of money is returned to the payer's bank. The balance of the amount of money is credited to the payer's account in accordance with the terms and rules of settlement and cash transactions of BC "MAIB" SA and of the bank from which the payment was made. (usually from 6 banking days).